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Frequently Asked Questions
It depends on your location. Orders are processed within 24 to 96 business hours. Delivery time is 8 to 12 business days.
We partner with trusted international carriers such as DHL, FedEx, UPS, and local postal services like Swiss Post (Switzerland), bpost (Belgium), PostNL (Netherlands), and Canada Post (Canada), depending on your location. The carrier is selected based on the product’s origin (shipped from our suppliers in the USA, France, China, Switzerland, or Germany) to ensure fast and secure delivery. You’ll receive a tracking code via email to monitor your order’s progress.
We always strive to ensure our customers love our products, but if you need to return an order, we’ll be happy to assist. Simply send us an email directly, and we’ll guide you through the process.
It depends on the creator and the product. All options are listed on the product page, so please check the customization options there.
Any questions?
If we haven’t answered your question yet, you can contact us below, and we’ll get back to you as soon as possible.